At Republic Airline, our mission is to provide a safe, clean and reliable flying experience. We believe this is best accomplished by focusing on our vision, “With the BEST people, products, and performance, we will be America’s Regional Airline of choice.” Republic Airline is a regional airline headquartered in Indianapolis, operating fixed-fee flights for American Airlines, Delta Air Lines, and United Airlines. The Company’s fleet consists of nearly 190 Embraer 170/175s, offering approximately 950 flights daily to 100 cities in the U.S., Canada, the Caribbean and Central America. Our crew bases include Chicago, IL (ORD), Columbus, OH (CMH), Indianapolis, IN (IND), Kansas City, MO (MCI), Miami, FL (MIA), Newark, NJ (EWR), New York, NY (LGA), Philadelphia, PA (PHL), Pittsburgh, PA (PIT) and Washington, D.C. (DCA). We have 10 maintenance bases: Charlotte, NC (CLT), Chicago, IL (ORD), Columbus, OH (CMH), Indianapolis, IN (IND), Louisville, KY (SDF), Newark, NJ (EWR), New York, NY (LGA), Philadelphia, PA (PHL), Pittsburgh, PA (PIT) and Washington, D.C. (DCA). With more than 5,500 talented aviation professionals, Republic Airline is a great place to get your career off the runway! For more information, please visit our website at www.rjet.com.
Assists the Manager of Inflight and Chief Pilot in supervising the performance, appearance, and conduct of Flight Attendants and Pilots consistent with Company regulations and professional standards.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
The requirements listed below are representative of the knowledge, skill, and/or ability necessary to perform this job.
EDUCATION and/or EXPERIENCE.
PREFERRED EDUCATION and/or EXPERIENCE
Additional years of customer service experience, preferably in an aviation environment. Previous Flight Attendant experience. Previous lead or supervisory experience. Advanced computer skills in Microsoft Office Applications.
Able to pass an FAA required 10 year work history review and pass criminal background and fingerprint checks. Possess and maintain a valid US passport or foreign passport. Authorized by law to work in the United States and able to travel in and out of the United States. Willing to submit to and pass FAA and Company mandated random drug and alcohol tests.
Ability to read, analyze and interpret technical procedures and governmental regulations. Able to
effectively present information and respond to questions from management, crew, passengers and the
general public. Able to speak and be understood in English.
REASONING/PROBLEM SOLVING ABILITY
Ability to solve practical problems and deal with a variety of concrete variables in situations where only
limited standardization exists. Capable of interpreting a variety of instructions furnished in written, oral,
diagram, or schedule form. Must be able to think and react quickly in all types of emergency situations.
Makes day to day decisions used to support the operation. Decisions often require some thought and are somewhat structured. Able to process information quickly and react in a positive manner during unexpected and/or serious situations. Capable of controlling personal and emotional responses and acting appropriately under high levels of stress.
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.
The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job.
Able and willing to work in a culturally diverse atmosphere and professionally interact with passengers and crew under stressful conditions. Possess the ability to accommodate customers’ special needs/disabilities. Willing and able to work for extended periods of time as well as a varied schedule, including early mornings, nights, overnights and weekends.
Travel up to 20% of the time, including nights, weekends, holidays and overnight stays. Willing to relocate based on the Company’s operational needs.